HOW DO YOU SHIP IN THE SUMMER HEAT?
From June 1 to September 15 we add a $5 Summer Handling Fee to all orders so that we can ship in coolers. We only ship on Tuesdays and Wednesdays to avoid orders sitting in a warehouse over the weekend.
If you live in the area and you choose In Store Pick Up, the $5 Handling Fee will be refunded to your card.
WHAT IS THE SHIPPING RATE?
up to $250: $10
$251 - $300: $25
$301 - $400: $35
$401 - $500: $45
$501 - $1000: $75
$1001 - $2000: $150
$2001 - $3000: $250
WHICH CARRIER DO YOU USE?
In most situations we use the Postal Service Priority Mail to ship orders. Occasionally, depending on the delivery address, we ship via UPS. You will be notified through your email which carrier was used.
HOW LONG WILL IT TAKE TO GET THERE?
Factory processing usually takes 1-2 days. Once shipped, packages take 1-3 days to get to their destination, depending on the Postal Service Priority Mail service. Shipments originate from Troy, VA.
WHAT IF I HAVE MULTIPLE ORDERS?
If you would like to ship the same order to multiple addresses (for example identical gifts), please contact us and we will make the online process easier so you don't have to order online multiple times.
However, if you are sending different orders to multiple addresses, your best bet is to create an account and enter each order individually.